FAQs
  • Q Why should we choose you as our skincare customization partner?

    A With 13+ years of industry experience, we are a direct manufacturer with end-to-end capabilities: vertical integration from R&D to production, a fast-response service team, and a continuously optimized quality system, providing you with a one-stop solution from concept to delivery.
  • Q Where is your factory located? How can I arrange a visit?

    A Our factory is located in Huadu District, Guangzhou, near the airport for easy access. You are welcome to schedule a visit anytime—we will arrange a dedicated host to show you our production process.
  • Q Are you a factory or a trading company?

    A We are a factory with 13 years of experience, operating 2 GMPC-certified production sites. We manufacture all types of skincare products in-house and also supply to trading companies, ensuring quality and price advantages.
  • Q What are your payment terms?

    A A 50% deposit is required upon order confirmation, with the remaining 50% balance due 1 day before delivery to ensure mutual financial security.
  • Q What payment methods do you accept?

    A We accept Wire Transfer (global), PayPal (including credit card payments), and Alibaba Trade Assurance. Click for payment details.
  • Q What is the shipping time for finished products?

    A Shipping time depends on the method: sea freight typically takes 40-45 days, while land/air freight is faster. We can recommend the best logistics solution based on your needs.
  • Q How long is the production lead time?

    A Skincare packaging production typically takes 25-35 days (varies by material and bottle type). Once packaging is ready, mass production takes only 7-15 days, with flexible timelines based on your order.
  • Q What documents and certificates can you provide?

    A We provide full documents for customs clearance and registration (MSDS, formulas, COA, product stability reports, etc.), and support Halal, FDA, and other certifications to meet your compliance needs.
  • Q Can I provide my own packaging for filling at your factory?

    A Yes. However, you need to send packaging samples in advance for testing (e.g., sealability, content compatibility) to ensure a smooth filling process.
  • Q What is the MOQ for bulk orders?

    A Bulk MOQ varies by product category and packaging type. The MOQ for regular SKUs is 50kg, and we also support flexible MOQs as low as 200 units—contact us for details.
  • Q Can I get a sample with my own brand logo?

    A We provide free packaging design references (including logo renderings). A small fee applies for samples with custom logos (due to long lead times and high costs). Samples will be sent with matching packaging containers—click to request a sample for details.
  • Q Can I get the ingredient list before testing the sample?

    A After confirming the sample and placing an official order, we will provide an MSDS ingredient report with percentages. Before testing, we can share the core ingredients to ensure alignment with your formula requirements.
  • Q Can you customize the sample formula to my desired ingredients and efficacy?

    A Yes. We can adjust ingredients, efficacy, texture, color, and fragrance based on our mature formula library to create custom samples that meet your needs, helping you verify product performance.
  • Q How long will it take to receive my sample?

    A Sample production takes 2-3 days, and international delivery takes 5-12 days (shipped from Guangzhou). We can also assist with shipping to your designated freight forwarder for faster logistics.
  • Q Are samples free? How many bottles can I request?

    A A small sample fee applies, and we typically provide 5-8 bottles per SKU. You only need to cover the shipping cost (supports PayPal, T/T, etc.).
  • Q What is the MOQ for sample orders?

    A Sample MOQ varies by product capacity and packaging type. We support MOQs as low as 100 units and can provide packaging suggestions and budget plans based on your needs.
  • Q What end-to-end customization services do you offer for private label skincare brands?

    A We offer end-to-end customization, including formula development (adjust ingredients, efficacy, texture as needed), packaging design (bottles, labels, color boxes, etc.), and compliance certification support (FDA, Halal, etc.), helping you build differentiated branded products.
  • Q Are your private label skincare products effective and safe?

    A Yes. We prioritize safety and efficacy at every stage:
    · Rigorous raw material quality control and third-party testing
    · Extensive stability, microbial, and sensory testing during development
    · GMP-certified production facilities to ensure consistent qualityAll our products meet global safety standards (EU, FDA, Halal) to deliver reliable, high-performance results your customers can trust.
  • Q Can you assist with FDA NDC registration for sunscreen and Minoxidil products?

    A Yes, our professional compliance team can assist with FDA NDC registration for sunscreen and Minoxidil products, including document preparation and submission follow-up, with a typical timeline of 2-4 weeks and transparent pricing.
  • Q Can I create my own branded products with private label services?

    A Absolutely. We provide full OEM and ODM services for private label cosmetics and skincare. You can customize every element:
    · Labels, packaging, and color boxes with your logo and brand design
    · Product ingredients, formulas, and textures to match your brand visionWhether you’re launching a new line or expanding an existing one, we’ll turn your ideas into a fully branded product.
Private Brand Customization
One-Stop Worry-Free Solutions
Your Global Partner for Skincare Customization

We welcome inquiries and cooperation from global brands and distributors, and will provide you with professional customization solutions!

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Get in touch

     No. 47 Dabu Road, Xinhua Industrial Zone,Xiuquan Street, Huadu District,Guangzhou, Guangdong Province, China;
     (Fengsen Group) 6/F, Junyi Building, No.38 Huangshi North Road, Baiyun District, Guangzhou, Guangdong Province, China
 

     +86-18566092346

   laimeioemfactory@gmail.com

     +86-18566092346

 

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